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Shipping

Shipping Time

How long will my order take to be delivered?

How can I track my order?

When will my tracking information appear?

Why is my shipment status unchanged?

Why I have to pay extra fee for shipping company for receiving my order?

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Shipping Method

How do you ship and what is the pricing?

Why didn’t my order come in one package?

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Payment

Payment Method

How can I pay for my order?

Which currency are you using in Wiki-store?

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Privacy policy

How can I trust your store to provide my card information?

Will my card's information be kept or stolen?

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Payment errors

Why couldn't I complete my order because of "Zip code does not match" error?

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Managing Your Order

Order

How to place an order?

How can I modify my order?

What if a discount code wasn't applied to my order?

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Post - Purchase

Defective/Damaged Items

What if I received a defective/damaged item?

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Shipping problems

What should I do if I provided you a wrong shipping address?

Tracking shows "Returned to sender", what should I do?

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